#Paypal account details full
#Paypal account details code

If you see a screen like the one below while trying to log in or complete a payment, check your mobile phone for a push notification that asks permission to proceed. If you don’t see an email, check your spam or junk folder.

#Paypal account details code

Enter the code on the screen and click Continue. If you missed the timeframe, click Resend. If you choose to receive an email we’ll send a 6-digit code to the email address you use for PayPal. If you can't log in, try to add another credit card to your PayPal account.

#Paypal account details full

We’ll ask you to enter the full credit card number, for a card you use on your PayPal account. The questions may be about your friends, employers, or places you’ve lived. If you choose this option, you’ll need to answer the security questions you’ve chosen since signing up. We don’t save or store the questions or answers in our system. They may be about property, places, or people you know. These questions come from a public database dating back as far as 20 years. You’ll need to answer some questions to verify your identity. If you miss this call, choose Have us call you again. We’ll ask you to confirm certain activities. Our system will call the number on your account. If you have another phone number in your name, try adding that number instead. Spelling variations, a maiden name, or other mismatches will also cause this error. For example, if you’re not the primary account holder on a family mobile plan, the details won’t match. Our system can’t always match details, causing an error message. If you see an error, your name or address on PayPal may not have matched your phone billing statement. If your phone number has changed, click Add to enter your current number. You might have more than 1 phone number, so click Change to choose which number will receive the text. If your code expires, click Resend, if the option is available. You’ll see the code in the body of the text. Otherwise, we’ll send a 6-digit code, that you’ll need to enter. We may ask you to confirm your activity (Reply 1 for yes or 2 for no).

Depending on the scenario, we’ll send you one of 2 texts.

Ask them to turn on short-code text messaging. If you don’t receive our text message, you should contact your mobile phone carrier. If the security check isn’t successful, we have some troubleshooting tips for you below. We'll also ask if we see new or unusual activity, like a log in from a new device or different location.Īt times, we may show you one of several options to confirm your identity: We do this to make sure it's you, using the PayPal account. To deliver a secure service, we may ask you to confirm your identity.